Super Organized Multitasker - VirtualOfficeTemps

Super Organized Multitasker

Username: Darlac
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Member Since: December 22, 2011

Employment History:

2001 to present: Central Point Eyecare, PC
Dean R. Brown, OD
650 E. Pine St. Ste 105
Central Point, OR 97502

1986-2001: American HomePatient formerly Total Mobility
3265 Biddle Rd.
Medford, OR 97502

1979-1984: Providence Hospital
1111 Crater Lake Ave.
Medford, OR 97504

I also worked at Hearthstone Manor Retirement Center prior to Providence Hospital. In the interim between Providence Hospital and Total Mobility, I worked at Three Fountains Nursing Center and did private duty home care for a quadriplegic.

Educational History:

1976-High School Diploma,Crater High School, Central Point, OR

1976-Nursing Assistant Training- Hearthstone Manor Medford, OR

1976-Certified Nursing Assistant Training- Providence Hospital Medford, OR

1985- Typing and Clerical Skills adult education classes at Rogue Community College Medford, OR

1991-2001 Attended yearly seminars on Medicare requirements for DME.

2011 Online training for upgraded software and electronic health records.

Virtual Office Skills & Equipment:

I started as a nurses aide out of high school doing patient care. I became certified prior to starting at Providence Hospital. At Providence I worked mostly the surgical floor, orthopedics on occasion, and did patient care and charting.

Total Mobility was a medical equipment and supply company. I provided customer service, answering phones, completing rental and/or sales paperwork and billing insurances. I also did bank deposits, accounts receivables and collections. In 1991 I became the store manager. As manager, I did purchasing, inventory, and hiring and training employees. I was responsible for overseeing the insurance billing department, shipping and receiving, and the repair department. I worked closely with the Branch Manager on store issues and Medicare requirements. As a Durable Medical Equipment (DME) supplier of wheelchairs and other equipment we had to constantly be aware of Medicare's regulations and any changes with regards to DME billing requirements.

Around 1999, the company was sold and became American HomePatient. My job duties did not change. I had a child in 2000 and left the company a short time after I returned from maternity leave to look for part time work. The company has gone out of business since then.

At Central Point Eyecare, I work at the front desk checking patients in and out. During check in, I verify patient information and obtain current insurance and medication informtion. During check out, I complete paperwork, calculate patients out of pocket costs and take payments. At the same time, I am answering phones and scheduling appointments. In between, I do the insurance billings, both electronic and paper. I call insurances to check patient eligibility and benefits. I am responsible for the accounts receivables, sending patient statements once a month and checking on all outstanding insurance claims. I keep track of patient recalls and send reminder postcards monthly. I do the purchasing of office supplies as well as vitamins and eyedrops we keep in stock. I keep track of the doctors pharmaceutical samples and request more as needed. I do the bank deposits.

We are in the process of converting to electronic health records. I have been working closely with our IT to upgrade our software and implement the new programs. We are beginning to scan patient records in the new software. We receive insurance payments and remittances electronically. All medical billings are now being done electronically as well. I also do all secondary insurance billings that cannot be done electronically, those are done as paper claims. I work with Dr. Brown on insurance issues and insurance contracts. I monitor and edit as needed the companies website. I research and compile data for office policies and procedures as well as researching any medical information that Dr. Brown requests.

I am using OfficeMate/Eyefinity software and learning ExamWriter. I am very familiar with Microsoft Word and have had some experience with Excel and PowerPoint. I am familiar with Internet Explorer and Safari. I type 45 wpm and am proficient with a 10 key, copier, scanner and fax machine. I am very familiar with medical terminology.
I am an organized multitasker. I learn quickly and can work independently with little or no supervision. I am loyal, trustworthy and dependable.

My home office is set up with a copier, printer, scanner, and fax.

References are available upon request.

Please view my website at www.virtualmultitasker.com