Management Experience - VirtualOfficeTemps

Management Experience

Username: KrausCourtney
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Member Since: 11, 2010

Employment History:

OBJECTIVE
I am currently pursuing a career that will allow me to continue my education in the field of business management and Medical Transcription, as well as give me the opportunity to use my experiences. Having had approximately 11 years of Customer service experience and about 8 years of management experience I feel that I would be an asset to your company and would truly appreciate the opportunity to work with your team.

Work Experience
CURRENT EMPLOYMENT 01/2008-PRESENT CFX SUNOCO Powell, Oh
Assistant Manager

 Cash handling & safe drops
 Sales Monitoring
 Merchandising
 Theft Prevention
 Maintain Product Quality
 Customer service
 Inventory
 Maintain safety guidelines
 General house keeping
 Receiving
 Opening and/or closing paper work
 Shift operation
 Salary $25,000 yearly

PREVIOUS EMPLOYMENT 11/2006-PRESENT Dollar Tree Columbus, Oh
Assistant Manager

 Employee Management
 Cash handling & bank drops
 Cash Audits
 Sales Monitoring
 Merchandising
 P&L Paper work
 product transfers & Receipt
 Product Quality
 CPR- Customer Problem Resolution
 Customer service
 Inventory
 Maintain safety guidelines
 Shipping and recieving
 Truck check in
 Opening and/or closing paper work
 Shift operation
 Salary $25,000 yearly

CURRENT EMPLOYMENT 7/2006-PRESENT The Andersons General Store Columbus, Oh
Cashier

 Customer Service
 Computer/Register operation
 Cash handling
 Assistance with Assets Protection
 Sales Monitoring
 Merchandising
 Paper work
 Deliveries and pickups
 Product Quality
 CPR- Customer Problem Resolution
 Inventory Monitoring

PREVIOUS EXPERIENCE 4/27/2006-7/2006 Bob Evans Farms Dublin, Oh
Assistant Manager

 Employee Management
 Cash handling & bank drops
 Sales Monitoring
 Merchandising
 P&L Paper work
 Weekly and daily sales recaps
 product transfers & Receipt
 Sanitation regulation
 Food safety
 Product Quality Control
 CPR- Customer Problem Resolution
 Customer service
 Inventory
 Maintain safety guidelines
 Labor and hour reporting
 Shipping and recieving
 Truck check in
 Opening and closing paper work
 Shift operation of a full service restaurant
 Salary $31,000 yearly
PREVIOUS EXPERIENCE  1/26/2004-PRESENT Meijer 058 Dublin, Ohio
Union Stewart for the UFCW Local 1059
Inventory analyst
 Responsible for product orders
 Pushing stock out from the back room
 Balance on hand updates
 Running daily reports
 Data entry
Stocking crew Road Runner
 Responsible for pushing stock from the truck
 Daily reports
 Merchandising
 Data entry
 Insuring case counts and productivity of the soft lines stocking crew
 Reporting to department and lines leader on daily activities
Men’s, Women’s, Children’s and the Shoes Department Team Member
TOYS SPORTING GOODS AND AUTOMOTIVE DEPARTMENTS
 Specialize in customer service for both Softlines and hardlines
 Ad preparation and signing, as well as Ad check and Super Audit
 Conditions and Returns
 Guest Service
 Stocking/ Replenishment
 Paper work and filing
 Basic house keeping
 Cashiering when needed
 Planogram sets and maintenance
 Over all product knowledge
 Salary approximately $20,000 yearly
PREVIOUS EXPERIENCE 2000–2003 Target Polaris 1236 Columbus, Ohio
Level II Sales Floor Supervisor/ Specialist
 Specialized in softlines and jewelry
 Managed sales floor
 Volunteered for back up cashiering
 Increased sales in my department by 200% over last year
 Trained in Logistics with the Laser Radio Terminal (LRT) for Target Stores
 Handled sales/Ad prep and set up for upcoming weekly ad
 Did Planogram sets for entire departments
 Research for low stock items to prevent out of stock issues and insure appropriate ordering
 Trained on service desk and policies on returns
 Handled Guest Service and Guest complaints
 Awarded Team Hero of the month
 Awarded The Golden Bell Award for Guest service
 Awarded Shortage Limit Zero for preventing in store theft by both team members and Guests
 Trained on price changes and clearance policies as well as Repackaging and chargebacks
 Salary $20,072 yearly
1996-2000 Cardinal Restaurants, Taco Bell 3394 Delaware, Ohio
Shift Manager
 Trained Store Manager, and Peer training
 Sanitation regulation.
 Interviews, employed crew members and handled terminations
 Validated daily bank drops, cash handling, and register drops
 Opening and closing paperwork
 Data Entry on Closed circuit computers
 Payroll corrections
 Improved Speed of service by 50% Awarded S.O.S. CHAMP in 1998
 Guest service and Guest complaints
 Inforced security policies
Salary $19,890 yearly

1995–1996 Auntie Anne’s Pretzels Dublin, Ohio
Crew
 Guest service.
 Sanitation.
 Food Prep.
 Cash handling
Salary $10,140 yearly
1995–1996 Wyandot Lake, Santa Maria Pretzels. Powell, Ohio
Foreman
 Opening and Closing paperwork
 Sanitation regulation.
 Cashiering, money handling, and daily register drops.
 Stand Security.
 Theft prevention

Educational History:

Ohio State University 2002-2005

Business Transferred to Columbus State Community College

Columbus State Community College 2005-2008

Business Transferred to Kaplan University

Kaplan University College of Health & Science Presently Enrolled

Medical Transcription 3.7 GPA

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