HOURLY ROLE: We are looking for professionals with excellent customer service experience to work for a national call center! This a 100% inbound call center! No outbound calling is required. Associates will be answering client questions about skin and cosmetic products, resolving billing issues, explaining products and providing general customer service. NO medical experience is needed, we will provide you a database of the answers you will need to help our customers.

JOB DUTIES  Taking inbound calls from customers·Resolving billing questions and concerns·Customer service·Answering questions and educating customers on the products·Offering additional products and servicesYou will need to become familiar with the product lines – we will train.

REQUIRED SKILLS: Excellent customer service skills,·Ability to work with various computer systems, Typing speed of 30 WPM +·Sales, including up-selling and cross-selling products.·Strong listening/probing skills.·Ability to retain customers.·Problem solving and decision making ·Basic math and computation skills

HOW THIS POSITION WILL BE PAID: Checks are issued every other week OR enroll in direct deposit. We prefer applicants with previous virtual assistant experience. A home office check of your software and equipment via network will be required before you can be hired