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FEATURED PROJECT: Customer Service Representatives

SALARY RANGE: $55,000.00 – $65,000.00 /Year

OPENINGS: Multiple

HOURS: Part time, and F/T hours

JOB DUTIES:

If you are passionate about customer care, team work, technology, entertainment, including binge watching TV or surfing the Internet on the fastest speeds, you should consider a career at with us!

More and more customers are choosing digital platforms to connect with their service providers. As a Customer Service Representative with our eCare team, not only will you be helping customers discover the benefits of our products and services but they will discover your ability to provide an exceptional customer experience.  With each customer conversation you have, it becomes clear: you’re not just supporting people, you’re connecting people to the world and everything in it. 

 Responsibilities 

  • Providing excellent customer service over the phone, through email and live chat
  • Specifying camera and system packages based on customer needs
  • Demonstrating products and providing technical support to customers
  • Developing and maintaining client relationships
  • Handling orders, discrepancies and other inquiries
  • Contacting and following up with new and existing customers
  • The ability to have an engaging conversation to discover our customer’s needs and deliver a winning solution
  • A positive, “can-do” attitude that leads to exceptional customer experience
  • Excellent organizational & multi-tasking skills while being adaptable to changing priorities
What we offer:

  •   Based salary plus competitive performance based pay structure
  •   Customizable full benefits plan to suit you and your family’s needs
  •   3 weeks of paid vacation
  •   Full time paid training for all the new employees
  •   Short/Long Term Disability 100% Company Paid
  •   Life Insurance 100% Company Paid

Requirements Required Skills:

  • Must be detail oriented, accurate and well organized
  • Professional, polite, well-mannered and outgoing personality
  • Must be resourceful, work as a team player as well as independently
  • Strong computer skills and internet savvy
  • Must be able to multi-task and work in a fast-paced environment
  •  Ability to effectively navigate computer applications while communicating with multiple customers at the same time via our online chat platform
  • Self-motivated, goal and career oriented while having the ability to work independently and in a team environment with the desire to go above and beyond to contribute to your overall team’s success
  •  Promote and sell value-added features, advantages, and benefits, leveraging competitive knowledge to overcome barriers to entry
  •  Ability to make sound decisions using good judgment and problem solving skills 
  •  Desire to work in a dynamic environment that continually evolves to serve our customers better 

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

We look forward to working with you.

We look forward to working with you