FEATURED PROJECT: Customer Support Agents $15 per hour
SALARY RANGE: Up to $15.00 per hour
HOURS: Part time, and F/T hours
We are looking for 20 amazing candidates to use their superior customer service skills while “working from home”! We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company.
Answer inbound calls
Provide contact completion and/or alternate solutions for the caller
Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion
Provide excellent quality customer service to resolve the matter to customer satisfaction, within client guidelines
Adhere and meet client program metric performance goals
Maintain concentration and focus in order to meet performance goals
Skills & Abilities
Good knowledge of business English, spelling and punctuation
Must be able to communicate clearly and effectively
Ability to define problems, collect data, establish facts and draw valid conclusions, based on limited information.
Demonstrate the ability to handle pressure when attempting to meet performance goals.
Must be able to provide quality customer service and able to work with difficult or emotional customers, on occasion, while still maintaining a strict level of professionalism:
–Ability to remain alert and ready to accept calls, even during periods of low call volume.
-Ability to project and convey a positive, concerned and professional image to customers
–Ability to be adaptable and quickly adjust to change
–Must be able to conduct data search efficiently and effectively while working within specific time constraints
–Ability to maintain a well-organized work area
–Manage time effectively
–Concentrate and focus for an extended period of time
–Remain alert at all times
–Adhere to work schedule and punctuality requirements
**High School Diploma or GED Experience
**At least six months of customer service experience
**Prefer call center experience, but not required
**Prefer work from home experience, but not required
1. Laptop or Desktop Computer
2. Computer Monitor (15″ or higher
3. Computer Hard Drive with only the following Operating Systems: Windows 7 (32 or 64 bit), Windows 8 or Windows 10
4. Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 2 GB RAM or more.
5.Computer Keyboard and Mouse
6. Dedicated home office.
7. Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection: minimum download speed of 3 Mbps or higher and a minimum upload speed of 1 Mbps or higher.
8. Internet Software: Internet Explorer 8.0 or 11, Edge, Mozilla (Firefox 14 to 42).
9. Noise canceling headset with microphone (Brands: Logitech, Plantronics or Microsoft)
Starting pay rate: $9.00-$14.00 ( Up to $15.00) Set your own schedule~!
We specializes in work from home positions in the areas of:
For various Fortune 500 companies.
How to apply
Thank you for your interest in working with us as a work from home agent. We preview and pre-interview applicants based on your online resume information. No phone calls or unsolicited resumes.
EEO/AA M/F/Disability/Vet Employer
Participant in E-Verify
DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review
Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!