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Member Since: July 23, 2011
Employment History:
Country of citizenship:United States of America
Veterans' Preference:No
Registered for Selective Service yes
Highest Grade:
Contact Current Employer:No
AVAILABILITY Job Type:Permanent/Contract/Seasonal/Work at Home
Work Schedule:Full Time/Part time/
DESIRED LOCATIONS EUROPE ASIA
Lockheed Martin 7/6/2009 - Present
Salary
Hours per week 40
LOCKHEED MARTIN HUMAN RESOURCES ASSOCIATE:
Resolving policy and operations questions from TSA Human Resources Specialists and 76,000 Transportation Security Authority employees. Interpret Management Directives extract data from government databases.
Provides functionality for all the areas mentioned below. Responsible for the human resources functions for this team. Responsible for processing personnel transactions, administering HR processes, and provide HR process services and interactions with clients. Help with developing or interpreting HR policies and providing guidance, processing transactions into the HRIS, and preparing HR reports and analytics.
Tier II Interface:
1.Maintain responsibility for problem resolution, regardless of level of escalation or referral.
2.Provide a detailed plan, to include the processes to be implemented for effective interface management with other HC offices.
3.Interface with Tier II support organizations for issues outside the Help Desk capability to resolve.
4.Refer Voice and data network, wireless, LAN administration, WAN, mainframe and proprietary application issues to the SPOC.
5.Route and refer problems to Tier II support providers and third-party contractors per defined scripts.
6.Coordinate, monitor, and document the transfer of information from Tier I to Tier II services, some of which shall be provided by the Contractor, the TSA OHC and various third-party contractors.
7.Escalate issues, as agreed upon, to the appropriate TSA OHC personnel.
8.Bring to the attention of TSA OHC management in weekly Status Reports any process or management issues regarding the hand-off or delays resulting from Tier II handling.
PAYROLL: Child support, Civilian Leave Buy Back, Combined Federal Campaign Finance, Commercial Garnishment, Compensatory Time Pay Out, Debt Waivers/Remission, Docs-Address Change Forms (AD 349), Docs -Direct Deposit (SF 1199A), Docs –Organizational Dues (SF1158), Docs-Payroll Documents, Garnishments, Hardship Request, Internal Agency Debt, Leave Audit, Lump Sum Payment, No Pay, Lump Sum Payment, OWCP Leave Buy Back, Pay Discrepancy, TSP Loan Debt, Tax Levies, Taxes.
PERSONNEL ACTIONS: Awards, Correction/Cancellation, Hours/work Change, Incentives, LWOP/Separation, Promotions, Request, Request for Status, Return to Duty (RTD), Separation Packets, Separations.
Benefits: Beneficiary form, Civilian Service Deposits, Death, Dental and Vision, Employee Assistance Programs, FEHB Court Orders, Flexible Spending Accounts, Health Benefits FEHB, Leave Without Pay (LWOP), Life Insurance FEGLI, Long Term Care Insurance, Military Leave Without Pay (LWOP-US), Military Service Deposits, Retirement, Retirement Applications, Retirement Estimates, Retirement Inquiry, Service Computation Date (SCD), Thrift Savings Plan (TSP) VLTP Closed Cases, VLTP Donation, VLTP Extensions, VLTP Inquiry, VLTP Request for Application.
DOCUMENT MANAGEMENT: Certificate of Investigation, Employee Performance Management, Investigator Request, Letter of Reprimand, Medical Files, OPF Sent, PickUp 50 Request, Prior OPF Receive, Received Pickup 50, Records Request, SF 127 Send, SF-1150 Record of Leave Data, SF-75 Request.
ON BOARDING: Work Schedule, Training, Orientation, Uniform.
TIER 3: Attorney Inquiry, Congressional Inquiry, Executive Resources (TSES)
TECH TEAM: Airport Assessor – Password, Candidate Dashboard-Password, Golden Questions Reset, HCINSIGHT-NEW/UPDATED Access, HC Insight -Password, RPA Issues, USA Job Issues, e Orientation.
TSO/MAP/FAM RECRUITING AND HIRING: Application Status, Candidate Decline, Background Investigation, Airport Assessment, Docs - 2811/2812, Doc- Multiple forms, Docs SF- 15, SF 50, Docs Transcripts, Docs Veterans Letter (VA), Docs-e-QIP SF 86, Docs DD 214, Employment Package Request, Medical –General Inquiries, Medical-Candidate not in CHIP, R&H Form Inquiries, Reasonable Accommodation
1.HELP DESK -answering Human Resource questions for 76,000 Transportation Security Administration (TSA) employees. 7/6/2009 - 12/4/2009.
Access to the National Finance Center (NFC) Databases, to include the Reporting Center:
IRIS – Allows the Help Desk to answer question about Payroll, confirm NOA’s, Confirm demographic info, direct deposit info
PINQ – Allows the Help Desk to answer questions about any payroll action
RETM – Allows the Help Desk to answer questions about any retirement question
NFC Reporting – Supplements the information from both IRIS & PINQ
EmpowHR – Allows the Help Desk to provide a status on an action
WebTA – Allows the Help Desk to answer questions about leave balances
eOPF – Comprehensive info of an employee
ABCO Inquiry – Provides further access to actions that a caller might be asking about i.e. debt balances on a garnishment,
Siebel (People Soft)- logging calls.
US Office of Personnel Management 2/2007 - 3/2009
Grade Level: 7/8
Salary: 50827 USD per year
Hours per week: 40
Contact:
HUMAN RESOURCES ASSISTANT
US Office of Personnel Management is an independent agency of the United States that manages civil service of the United states.
The position is located in the Executive Resources Services Group (ERSG), Center for Performance Management Systems and Evaluation in the Division for Human Capital Leadership and Merit System Accountability.
Located in the HCLMSA Division with responsibility for assisting assigned agencies in strategically managing their human capital programs.
•providing technical guidance on HR laws and regulations;
•responding accurately and timely to customer inquiries;
•drafting letters and memos on general and technical topics.
•research of files, regulation, guidance, and other sources of information;
•processing forms, records or other documents; and/or collecting, compiling and analyzing information
•Review and act on agency requests for Senior Executive Service (SES) non-career and limited term appointment authorities;
•Participate on Qualifications Review Boards held in the office, providing orientation, perspective and interpretation of policies and precedents;
•Assist with responses to agency and individual requests for executive placement assistance, including agency requests related to actions involving SES removal, reinstatement, and priority placement;
•Provide the full range of technical assistance on assigned programs and support to the supervisor and agency officers;
•Assist in the preparation and submission of monthly and annual reports and any correspondence related to assigned programs;
•Experience to include establishing and maintaining files;
•Establish and maintain files for recruitment and other actions; and
•Provide technical advice and assistance to employee and applicants.
- Technical assistance and consultation;
Working knowledge of wide range of concepts, policies and procedures, the laws, rules, and regulations governing the Senior Executive Service and other executive Personnel programs is needed to develop, implement, interpret, and provide assistance on specific policies and procedures involved in the program activities of OPM and ERSG.
Research and interpret 5 USC and 5 CFR, provide guidance
Administer SES Weekly collaboration meeting (rotating)
- Administer and manage the biennial and off cycle executive (SES/SL/ST) allocations program;
- Manage and maintain an executive information management system;
- Gateway to an initial appointment to the SES:
- Review QRB cases and administer Qualification Review Boards
Administer SES Qualification Review Boards (rotating)
Review Criterion A, B, C cases review each case: ensure merit staffing procedures followed; documentation of executive core qualifications is adequate; required documents are included. Reviewing and resolving discrepancies, forward case to the QRB
Wrote 3 page regulation based SES criterion B guidance for staff use replacing 20-30 miscellaneous material to train staff and new supervisor to correctly process 17 criterion B cases for an agency.
Create SES welcome kit consisting of letters ordered pins
- Process requests for non career appointment authorities
Process requests for non career appointment authorities
Calculate each SES non career not exceed 25% agency allocation;
Processing SES Pay Adjustment Request
- Process request for short term appointment authorities
Draft SES moratorium waiver letters recommending approve/disapprove and analysis for Director Signature must specifically address the potential for adverse impact on national security, homeland security, or critical agency mission, program, or function if a particular SES candidate is not immediately certified
Draft SES Limited term and limited Emergency letters for Director signature
- Manage the Schedule C operations program
Created and mailed Email to new agencies information kit that combined 2000 white house Schedule C guidelines with 2004 pay regulations and the schedule c appointment criteria that I amended to fit the new 2003 ESCS online system.
Position Description
Duties and responsibilities:
-Provides the full range of technical assistance on assigned programs and support to the supervisor and Human resources Specialists/agency officers
-Duties range from routine processing assignments to research and evaluation on complex issues and situations pertaining to assigned programs
-Provides the assigned specialist with sufficient and accurate technical information to advise and counsel managers on the full range of issues and programs regarding Schedule C appointments
-Assists in the preparation and submission of monthly and annual reports, Federal Register notices and any correspondence related to assigned programs
-Assistance includes researching and evaluating files and records, personnel records and other appropriate sources. Recommends a course of action to the specialist based upon this research and evaluation
-Establishes and maintains files for recruitment and other actions. Ensures the timely processing of actions, both through personally accomplished work and by reminding the specialist of impending due dates. Monitors the status of actions requiring approval by higher authority. Provides technical advice and assistance to employees and applicants, to include OPM procedures and requirements
-Provides Human Resource Assistant Support to the operation and administration of the Qualification Review Board
-Performs other duties as assigned
US Office of Personnel Management 6/2001 - 2/2007
Grade Level: 7/8
Salary: 50827 USD per year
Hours per week: 40
Contact:
Human Resources Assistant , 203
US Office of Personnel Management is an independent agency of the United States that manages civil service of the United states.
Mission Statement: As a member of the Strategic Human Resources Policy, Center for Leadership and Executive Resources, my role was providing guidance to agency representatives, White House Liaison Personnel, and OPM internal staff.
-Worked semi-independently with the OPM White House Liaison to ensure that Schedule C appointments met the statutory and regulatory criteria as well as were processed in a timely manner.
-1700 Schedule C (Political Appointees)
-Issued the Monthly federal Register Notice reporting all Schedule C appointing authorities.
Prepared for release the Annual Federal Register notice reporting all Schedule A, B, C appointing authorities.
Duties and responsibilities:
-Provides the full range of technical assistance on assigned programs and support to the supervisor and Human resources Specialists/agency officers
-Duties range from routine processing assignments to research and evaluation on complex issues and situations pertaining to assigned programs
-Provides the assigned specialist with sufficient and accurate technical information to advise and counsel managers on the full range of issues and programs regarding Schedule C appointments
-Such Assistance includes researching and evaluating files and records, personnel records and other appropriate sources. Recommends a course of action to the specialist based upon this research and evaluation
-Establishes and maintains files for recruitment and other actions. Ensures the timely processing of actions, both through personally accomplished work and by reminding the specialist of impending due dates. Monitors the status of actions requiring approval by higher authority. Provides technical advice and assistance to employees and applicants, to include OPM procedures and requirements
-Performs other duties as assigned
U.S. Office of Personnel Management6/1999 - 6/2001
Grade Level: 6/6
Salary: 28,055 USD Per Year
Hours per week: 40
Office Automation Assistant , 326
US Office of Personnel Management is an independent agency of the United States that manages civil service of the United states.
Mission Statement: As a member of the Staffing Reinvention Office, my duties were providing Office Automation support to the Staffing Reinvention and Work force Restructuring Office.
-Determine that each agency request meet the requirements of the Schedule C authority. Keying program information in automation systems and maintaining hard copy files for reporting purposes.
-Prepare agency requests for approval by the Director Office and White House. 2 day standard.
-Notify agency request when individual authorizations are granted.
-Respond to agency inquiries dealing with position appointments, reassignments, promotions, and separations granted by voice mail, fax transmittal, and e-mail.
-Track agency requests in two electronic systems. (Fox Pro and ESCS Oracle web based system).
-Require agencies to report on Schedule C activity.
-Generate monthly/annual reports for publication in Federal register according to regulation.
-Verify the accuracy of record-keeping every six months. The verification process requires a general notice to personnel directors; followed by transmission of individual agency records soliciting edits/corrections to the existing record. After each agency responds, actions must be taken to edit/correct the individual records. Year 2002 900 record changes necessary. Average processing time for each record 10 minutes. Complicated corrections involve three hours of research and execution time of both OPM staff time and contractor time. Follow up action was required to get initial reporting data from agencies.
-Respond to Congressional, GAO, and other inquiries regarding Schedule C trends.
-Help to troubleshoot user web-based technology problems.
-Direct agency inquiries beyond scope of authority to other internal offices and contractors when authorized.
-Update technology as needed to meet agency demands and OPM requirements.
-Provide Labor intensive staff support during changes of Presidential administrations.
-Ensure appointments are made in compliance with OPM procedures in the Guide to Processing Personnel Actions.
Advise agencies when appropriate corrective action is required to make appointments or other personnel action legal (De facto employment personnel processing).
-Train new agency users in processes and requirements and electronic systems.
-Maintain agency contact listings for government-wide use.
-Respond to agency calls for emergency assistance.
-Educate personnel as new agencies are created.
-Test on line ESCS applications to determine accuracy of system operations.
-Respond to question as transitions in administration in beginning to end.
-Respond to questions regarding benefits such as unemployment insurance in post employment.
-Respond to agency questions regarding alternative avenues for placement pending Schedule C authorization.
-Respond to agency technical assistance inquiries involving time-in-grade, removals, qualification requirements.
-Respond to applicant inquiries regarding how Schedule C positions are filled and reported publicly.
-Conduct agency briefings for new agency personnel as scheduled.
-May 17, 2000 my participation in meeting with Technology Support Center Macon, Georgia enabled those computer programmers to make a Schedule C Work Flow diagram for Executive and Schedule C System to link White House, Agencies, OPM Director’s Office.
-Handle records retention and destruction for each administration.
-Providing office automation and administrative support to the Directors of the SRO and WRO and to staff project leaders. Responsibilities include: procurement of supplies and property control, and office support functions such as screening calls and callers, finalizing reports and other documents, preparing and maintaining time and attendance records.
-Coordination and assisting in assessing the effectiveness of office automation systems, recommending improvements, and implementing appropriate changes
-Managing, tracking and controlling Schedule C appointment changes and requests
-Establishing, maintaining and updating office automated tracking systems
-Printing, Procurement, Property management: identifies, inventories, controls, and serves as a point of contact for all the maintenance and upkeep of physical equipment including furniture, computers, faxing and copier machines, and other data processing equipment
-Office management: Manages incoming calls and visitors by determining the nature of the call or visit, and assisting the caller or visitor as appropriate. Uses judgment and tact in referring callers or visitors to supervisor, program staff or elsewhere.
-Use Office automation capabilities, as appropriate, to carry out assigned areas of responsibilities. Also serves software and computer “trouble shooter” for SRO and WRO staffs, including training staff on new computer features and software
-Develops and maintains filing system for office. This includes subject and reading files. Keeps program staff members advised of changes to the system for ease of retrieval and disposition
U.S. Office of Personnel Management6/1995 - 6/1999
Grade Level: 5
Salary: 22,451 USD Per Year
Hours per week: 40
Clerk (Office Automation) , 326
Examine incoming Schedule C applications for Schedule C criteria:
Schedule C checklist:
A Schedule C exception is requested on the basis the position is of a Confidential character, Policy determining character, Secretarial character.
2. The reason for the submission is:
New authority, reestablishment, upgrade, downgrade, Title Change, Change of Immediate Supervisor, Change of Organization Location.
The immediate Supervisor is a:
PAS (Presidential Appointee with Senate Confirmation), PA (Presidential Appointee, SES-NC (Senior Executive Service Non Career, Schedule C
The documentation supporting this Schedule C requests includes:
An original and 2 copies of OPM Form 1019.
A copy of the official position description
-Signed and certified within the past 6 months.
-Signator is in confidential is policymaking relationship to the President or agency head.
-Signator is serving under a Presidential appointment or noncareer SES appointment.
-If another official has signed the PD for the designated supervisor/manager the signator’s title and position are included.
A description of how the incumbent will be involved in determining policy or why a close personal and confidential relationship with the immediate supervisor will be needed is included in the position description as well as the cover memo.
An organization chart, if required.
A listing of any other Schedule C positions reporting to the same immediate supervisor – either current or proposed.
The certification letter signed by the Agency on Agency letter head, stating the Schedule C requested position is not being created solely or primarily in order to detail the employee to the White House.
If the Schedule C exception involves a Secretarial position, the Secretary reports to:
-The head or deputy head of the agency
-The assistant secretary or other principal assistant of the agency, or other principal deputy to one of these officials
-A principal Assistant to the head of the agency.
The title of the position, grade level, organization and superior are identical in the position description, OPM Form 1019, the cover letter, and the certification letter.
In reestablishment cases the name of the most recent incumbent and the date the position was vacated is included on the OPM form 1019.
The name and phone number of an agency contact has been included in case OPM needs additional information.
-Reviews and processes agency requests for Schedule C authorization, answers agency questions on request processing and status, and maintains related reports, records and files
-Enters data from incoming staffing and medical requests as needed to control and track staff assignments and work activities
-Prepares a variety of letters, memoranda, statistical reports and other information for inclusion in decision packages, reports, publications, meetings, briefings and formal presentations. These reports may involve technical matters in personnel staffing and medical suitability areas.
-Prepares reports for supplies, printing, distribution, equipment, and services as requested
-Receives visitors and telephone calls for supervisor and staff members, ascertains nature of call or business of visitors, and determines appropriate actions. Takes accurate messages when staff is not available. Refers business calls requiring technically qualified responses to appropriate staff members. Responds to requests for information concerning work being performed by the Office and gives out readily available information to callers.
U.S. Office of Personnel Management8/1989 - 6/1995
Grade Level: 04
Salary: 15,943 USD Per Year
Hours per week: 40
Clerk-Typist , 0322
-Process 1100 agency requests for new, reestablished, or amended Schedule C positions (1 day standard)
-Update and maintain Schedule C records on the Director’s Noncompetitive Tracking System, maintain hard disk and prepare a non-competitive staff birthday report for White House Monthly
-FAX daily to White House “Schedule C Pending Actions”
-Complete monthly preparation of Federal Register Notice of Schedule A, B, C positions.
-Complete Annual Federal Register notice listing all Schedule A, B and C positions as of June 30
-Daily backup of SCPC store daily disks
-tracking and filing signatures for temporary Schedule C positions
-Maintain hard copy case files by agency and position
-Respond to inquiries and statistical info requests
-Assisted in design, test and implement LAN based SCPC system
-Propose ways to improve customer service, including and electronic notification process
-Periodic and one time reports
Independently prepares the monthly input for the Federal Register in a timely manner.
-Prepares Schedule C information for insertion into the Federal Register
-Serves as primary operator entering Schedule C requests and updates from OPM Form 1019’s in the Schedule C Personal Computer (SCPC) system
Assisted in the design and implementation of the new Schedule C and Personal Computer System
Discusses with agency representative before or after submission re appropriateness of Schedule C criteria completeness, clarity, etc. Provides advice and assistance as needed.
Shared logging, checking and determination of regulatory requirements with examiner, but became primary operator entering Schedule C requests and updates from OPM form 1019's in the Schedule C Personal Computer (SCPC) System. Process 1100 agency requests (1 day standard).
Receives and key enters information in a timely manner.
-Logs in and maintains records of requests sent to section, establishing and maintaining a separate case control docket and file for each case handled by this section
-Setting up and installing additional memory chips into new PC's and laser printers and in undertaking other special projects. Used report writer in Foxpro and on the Director's Lan to prepare basic reports for Associate Director and White House Liaison.
-Tracking and filing signatures for temporary Schedule C positions.
-Preparing and faxing daily "Pending Schedule C Actions" to the White House and Director's office. Prepared non-competitive staff birthday report for White House.
-Checking and correcting Schedule C records on the Director's LAN.
-Entering DOB's and home addresses for all Schedule C's into the Director's LAN and preparing a monthly disk and report.
-Preparing Monthly and Daily reports for the White House Liaison.
-Relied on heavily to attain the necessary statistical data on Schedule C data and Schedule C activity.
U.S. Office of Personnel Management4/1989 - 7/1989
Grade Level: 03
Salary: 15,039 USD Per Year
Hours per week: 40
Clerk-Typist , 0322
-Periodic and one time reports Every four weeks produce a Work Load Statistics report-calculating the number of actions that were put on the computer every month
Every three months submitting a quarterly report.
Send agencies a "Periodic Listing of Schedule C Positions" for which I review their pen and ink changes to concur with files and system.
Update the system.
Call Macon Georgia, have them run computer report, 2 copies for the Director's Office, 2 copies to the White House, I copy for file, 1 working copy, and 1 copy to send to agencies for Quarterly corrections (March, June, Sept, Dec).
Bind them in red loose leaf binder, Type I, Class II, 8 1/2 by 11.
Prepare a manual statistical report which is stapled to the inside of the quarterly report.
Mail out 1019's to White House (Presidential Personnel-Old Executive Office Building.
Send two copies of the quarterly report to White House.
Prepares Schedule C material for insertion into the federal register.
-Prepares Schedule C material for insertion into the Federal Register
-Serves as primary operator in transmitting Schedule C data between office's terminal and the Hewlitt-Packard system at the Macon Georgia Service Center.
-Logs in and maintains records of request sent to section, establishing and maintaining separate case control docket and file for each case handled by this section
-Discusses with agency representatives before or after submission re appropriateness of Schedule C criteria completeness, clarity, etc. Provides advice and assistance as needed.
Small Business Administration3/1989 - 3/1989
Grade Level: 03
Salary: 15039 USD Per Year
Hours per week: 40
Clerk-Typist , 0322
General duties included typing, filing, errands and Xeroxing etc.
National Park Service1/1989 - 3/1989
Grade Level: 03
Salary: 15039 USD Per Year
Hours per week: 40
Clerk Typist , 0322
Duties were to assist personnel specialists with processing 19,000 park ranger applications during January 1989 to March 1989 for Park Rangers to be employed by June 1989 Summer Season. Processing began by opening envelopes, scrutinizing the applications for accuracy and correspondence and sending them to a contractor for cataloging. After they were returned, they were organized according to location codes indicated by the applicant. The last and final phase was checking the allotted applications with control lists received from the contractor and then packing them for distribution. Other duties included typing, errands and Xeroxing.
EDUCATIONUniversity of the District of Columbia
Washington, DC US
Bachelor's Degree - 5/9/1992
Major: Political Science
Relevant Coursework, Licensures and Certifications:
B.A.
Prince Georges Community College
Largo , Maryland US
Certificate - 11/1989
45 hours Semester Hours
Major: Real Estate Principles for Sales Persons
USDA Graduate School
Washington DC
Certificate 8/8-12, 2005
2.4 CEU
Major: Project Management Learn to organize project, track costs and time expenditures, manage quality and risk, evaluate human resources requirements and overcome potential obstacles
JOB RELATED TRAININGBasic Word-perfect 5.0 Certificate;
1991 Word-perfect 5.1 Certificate; 1992
Quality training to the Public Certificate; 1992
Windows 3.1 Training Certificate; 1993
Marketing Self through SF-171 Certificate; 1993
Intro to programming Fox Pro Certificate; 1993
Good writer Class Certificate; 1993
File Magic PC Document Imaging Training Class Certificate; 1993
Professional Writing Certificate; 1994
Video Conferencing training Certificate; 1995
Lotus 1-2-3 for Windows Intro Certificate; 1996
Administrative Assistant training Certificate ; 1999
Microsoft Outlook Training Certificate 1999
Plain Language Training Certificate 1999
Microsoft Access 97 Certificate; 1999
7 habits of successful Training Certificate; Steven Covey 2000
Guide to Processing Personnel Actions Certificate: 2004.
Intro to Human Resource Management Certificate USDA graduate School: 2004
Pay Setting Certificate: USDA School 2004
Project Management Certificate USDA Graduate School: Aug 9-12, 2005
Front Line Leadership Training Certificate: 2006
IT Security and Privacy Awareness Training Certificates 2001-2009
Helping Small Business Succeed Certificate SBA Primer. Sba.gov/training 3/14/2009
How to Write a Business Plan Certificate SBA.gov/training 5/2/2009.
Introduction to Franchising Certificate SBA.gov/training 5/2/2009
Global Enterprise A Primer on Exporting Certificate SBA.gov 5/2/2009.
Disaster Recovery SBA.gov 5/2/2009
Retirement Plan Management for Small Business 5/2/2009.
Marketing 101: A guide to winning customers Certificate 5/2/2009.
Marketing for Small Business Certificate of Completion -Maine SBDC online workshop 5/2/2009
Intro to Government Contracting Certificate of Completion –Maine SBDC online work shop 5/2/2009
Project Management for Small Business Certificate of Completion-Main SBDC online workshop 5/2/2009
Conducting a Marketing Analysis Completion Kutztown Pennsylvania online 5/2/2009.
Strategic Planning and Execution Completion Kutztown Pennsylvania online 5/2/2009
Global Enterprise: a primer on exporting SBA.gov training 5/3/2009
Introduction to Accounting Certificate of Completion SBA.gov/training 5/4/2009
How to Prepare a Loan Package Certificate of Completion SBA.gov training 5/4/2009
Assessing Financial Needs Certificate 5/4/2009 Small Bus Dev Center Network 5/4/2009
LANGUAGESEnglish
Spoken:Advanced
Written:Advanced
Read:Advanced
ADDITIONAL INFORMATIONSignificant interaction with agency representatives, White House liaison personnel, and OPM internal staff.
Supports and assists the government wide executive resources program and influences the quality and adequacy of a variety of program operations and services.
Work impacts political appointees in every government agency.
Personnel contacts are with employees and supervisors in all agencies of government.
People contacted are generally engaged in different functions but the predominance of contact is with executive resources staffs and White House liaison officials.
Contacts made on a routine basis.
The purpose of the contacts is to coordinate, clarify or advise on work assignments.
Frequently work involves resolving issues or operating problems and some measure of influence or persuasion is often required.
Knowledge of grammar, spelling, punctuation and standard office protocols.
Ability to communicate effectively, both verbally and writing.
1)Advising agencies providing technical assistance and consultation.
2)Training new agency users on process and requirements and electronic systems. One of only few people maintaining Executive Resources of the US Federal Government – US Office of Personnel-the Office that manages the civil service of the United States.
3)One of only few people who knew and supported Schedule C (US political appointees) for the US Federal Government.
Maintained a Semi- independent relationship with the OPM White House Liaison to ensure that Schedule C appointments meet statutory and regulatory criteria as well as were processed in a timely manner.
Directors Award; 1991
Special Act/Service Award; 1993
Selected to participate in Pilot Program to market microcomputer programs for OPM 1993.
Selected to participate and comment on weeklong programs for USA Career and HR Managers with all Service Center Directors, 1997
Used knowledge to assemble two computers for staff members from scraps until new computers arrived. $100 1999
Going above call of duty for sick co-worker $100.
Spot Cash Award for bring Scanner into top condition; $100. 2000.
Selected to be site Coordinator for Presidential Management Intern Program; certificate 2001, 2002, 2003, 2004
4)….
Educational History:
USDA Graduate School
Washington DC
Certificate 8/8-12, 2005
2.4 CEU
Major: Project Management Learn to organize project, track costs and time expenditures, manage quality and risk, evaluate human resources requirements and overcome potential obstacles
JOB RELATED TRAINING Basic Word-perfect 5.0 Certificate;
1991 Word-perfect 5.1 Certificate; 1992
Quality training to the Public Certificate; 1992
Windows 3.1 Training Certificate; 1993
Marketing Self through SF-171 Certificate; 1993
Intro to programming Fox Pro Certificate; 1993
Good writer Class Certificate; 1993
File Magic PC Document Imaging Training Class Certificate; 1993
Professional Writing Certificate; 1994
Video Conferencing training Certificate; 1995
Lotus 1-2-3 for Windows Intro Certificate; 1996
Administrative Assistant training Certificate ; 1999
Microsoft Outlook Training Certificate 1999
Plain Language Training Certificate 1999
Microsoft Access 97 Certificate; 1999
7 habits of successful Training Certificate; Steven Covey 2000
Guide to Processing Personnel Actions Certificate: 2004.
Intro to Human Resource Management Certificate USDA graduate School: 2004
Pay Setting Certificate: USDA School 2004
Project Management Certificate USDA Graduate School: Aug 9-12, 2005
Front Line Leadership Training Certificate: 2006
IT Security and Privacy Awareness Training Certificates 2001-2009
Helping Small Business Succeed Certificate SBA Primer. Sba.gov/training 3/14/2009
How to Write a Business Plan Certificate SBA.gov/training 5/2/2009.
Introduction to Franchising Certificate SBA.gov/training 5/2/2009
Global Enterprise A Primer on Exporting Certificate SBA.gov 5/2/2009.
Disaster Recovery SBA.gov 5/2/2009
Retirement Plan Management for Small Business 5/2/2009.
Marketing 101: A guide to winning customers Certificate 5/2/2009.
Marketing for Small Business Certificate of Completion -Maine SBDC online workshop 5/2/2009
Intro to Government Contracting Certificate of Completion –Maine SBDC online work shop 5/2/2009
Project Management for Small Business Certificate of Completion-Main SBDC online workshop 5/2/2009
Conducting a Marketing Analysis Completion Kutztown Pennsylvania online 5/2/2009.
Strategic Planning and Execution Completion Kutztown Pennsylvania online 5/2/2009
Global Enterprise: a primer on exporting SBA.gov training 5/3/2009
Introduction to Accounting Certificate of Completion SBA.gov/training 5/4/2009
How to Prepare a Loan Package Certificate of Completion SBA.gov training 5/4/2009
Assessing Financial Needs Certificate 5/4/2009 Small Bus Dev Center Network 5/4/2009
LANGUAGES English
Spoken:Advanced
Written:Advanced
Read:Advanced
ADDITIONAL INFORMATION Significant interaction with agency representatives, White House liaison personnel, and OPM internal staff.
Supports and assists the government wide executive resources program and influences the quality and adequacy of a variety of program operations and services.
Work impacts political appointees in every government agency.
Personnel contacts are with employees and supervisors in all agencies of government.
People contacted are generally engaged in different functions but the predominance of contact is with executive resources staffs and White House liaison officials.
Contacts made on a routine basis.
The purpose of the contacts is to coordinate, clarify or advise on work assignments.
Frequently work involves resolving issues or operating problems and some measure of influence or persuasion is often required.
Knowledge of grammar, spelling, punctuation and standard office protocols.
Ability to communicate effectively, both verbally and writing.
1)Advising agencies providing technical assistance and consultation.
2)Training new agency users on process and requirements and electronic systems. One of only few people maintaining Executive Resources of the US Federal Government – US Office of Personnel-the Office that manages the civil service of the United States.
3)One of only few people who knew and supported Schedule C (US political appointees) for the US Federal Government.
Maintained a Semi- independent relationship with the OPM White House Liaison to ensure that Schedule C appointments meet statutory and regulatory criteria as well as were processed in a timely manner.
Directors Award; 1991
Special Act/Service Award; 1993
Selected to participate in Pilot Program to market microcomputer programs for OPM 1993.
Selected to participate and comment on week long programs for USA Career and HR Managers with all Service Center Directors, 1997
Used knowledge to assemble two computers for staff members from scraps until new computers arrived. $100 1999
Going above call of duty for sick co-worker $100.
Spot Cash Award for bring Scanner into top condition; $100. 2000.
Selected to be site Coordinator for Presidential Management Intern Program; certificate 2001, 2002, 2003, 2004
4)….
Virtual Office Skills & Equipment:
Lockheed Martin Human Resource Associate. Interpreting management directives to provide policy and operations guidance to Transportation Security Administration Human Resource Specialists and 76000 Transportation Security Officers.
2 years Professional Help Desk experience with a Major Corporation- Lockheed Martin - as a Tier II payroll specialist using major database to access, analyze and resolve policy and operation resources questions for 76000 Transportation Security Officers and Human Resources Specialist via fax, email and People soft using a headset.
Access to the National Finance Center (NFC) Databases, to include the Reporting Center:
IRIS – Allows the Help Desk to answer question about Payroll, confirm NOA’s, Confirm demographic info, direct deposit info
PINQ – Allows the Help Desk to answer questions about any payroll action
RETM – Allows the Help Desk to answer questions about any retirement question
NFC Reporting – Supplements the information from both IRIS & PINQ
EmpowHR – Allows the Help Desk to provide a status on an action
WebTA – Allows the Help Desk to answer questions about leave balances
eOPF – Comprehensive info of an employee
ABCO Inquiry – Provides further access to actions that a caller might be asking about i.e. debt balances on a garnishment,
Siebel (People Soft)- logging calls.
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