FEATURED PROJECT: eCommerce Customer Specialists Or eCommerce Sales Specialists
SALARY RANGE: $ 15.00 hourly
HOURS: Part time, and F/T hours
******eCommerce Customer Specialist******
Assist customers post-sale, resolving issues and answering questions about a myriad of topics like product installation, delivery status, part replacement, etc.
Education and Experience:
This person must thrive in a very fast-paced entrepreneurial culture while delivering the highest level of service
High School Diploma or G.E.D. minimum, degree preferred.
Some customer service experience is preferred; however, we are committed to training the right individuals for our organization!
Excellent verbal / phone communication skills
An assertive personality, high energy level and resilient character
A high level of integrity in all business dealings
Strong time management and organization skills
Ability to alternate sitting and standing throughout an eight-hour period, and sometimes longer. Standing workstations are available.
Ability to use a computer keyboard and computer screen
Ability to use a telephone headset and telephone system
Ability to handle stressful customer interactions via telephone and email
Ability to perform all above-mentioned duties with or without accommodations
******eCommerce Sales Specialist******
Will be handling incoming calls of customers who are looking to purchase products that they have seen online. Assist the customer and answer any questions about the merchandise they are interested in.
Education and Experience:
A high school diploma or the equivalent;
Comfort with and knowledge of how to use computer programs like Microsoft Office, email, and the Internet;
Excellent oral and written communication skills;
A professional demeanor with the ability to handle every call you answer and find a solution for every customer;
The ability to think on your feet in a fast-paced environment where calls can come fast and furious;
Experience working as part of a collaborative team – we work together to make sure shoppers have an exceptional customer experience every time they place an order
*** Both positions require a safe, clean, secure home office.
DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review
Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!