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FEATURED PROJECT: HR Customer Service Representatives

SALARY RANGE: $ l4.00 – $16.00 per hour

OPENINGS: Multiple

HOURS: Part time, and F/T hours

JOB DUTIES:

HR Customer Service Representatives

Great opportunity with a premiere healthcare company based in Texas !

Position Summary:

The Customer Service Department serves as the primary contact by external customers is currently seeking HR Data-Entry Associates to join their busy team. This is a full-time, long-term, temporary assignment with an expected duration of 12-18 months. The schedule for this assignment will be 8: 00am-4: 00pm, Monday-Friday, and it will pay within the range of $14.00 – $16.00 per hour, depending upon experience. This is an excellent opportunity to gain some experience in the financial industry! 

The HR Customer Support Representative (CSR) functions as “account representatives” through assignment to external customer facilities. Customer Support Representatives will establish rapport with customers in efforts to develop confidence in Supply Chain Services and will relate to issues with empathy and urgency while focusing on customer relationships with timely and frequent follow up.

Each Customer Support Representative is responsible for answering and logging all incoming customer communications received via telephone, email and/or fax, identifying or trouble-shooting potential satisfaction issues.

Requirements:

HR experience

Call center experience

Great analytical skills

Strong Microsoft skills with excellent Excel skills

Customer service experience Problem solving skills

Essential Duties:

Respond to call programs/schedule to solicit facility account concerns

Trouble-shoot, identify and resolve issues presented to Customer Service in a timely manner

Maintain rapport through effective communication and timely follow-up with customers, coworkers, management, and outside agencies

Answer and log all incoming customer telephone calls, chats, emails and/or digital faxes to the Customer Service Department pertaining to all aspects of Supply, ordering (e.g. – Purchasing, Accounts Payable, Internal Control, Warehouse, etc)

These positions could be remote or based in Dallas, TX location and is full-time.  We offer a competitive salary and benefit package to all eligible associates. In addition, for traditional based employees, we offer a casual work environment where we believe that what you wear doesn’t reflect how well one does the job and in addition we allow dogs.  We work hard and work fast – we are seeking someone who does the same!

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

Tell us about your relevant skills, certifications or licenses, languages spoken, etc. Share any additional information the hiring manager should consider.
Desired start date, availability for work (full-time, part-time, etc.)

 

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