• Assists Claim Litigation Offices with delivering legal services.
• Performs routine but varied duties requiring a variety of office skills, interpersonal skills, and procedural knowledge in direct support of members of the nationwide offices providing legal services.
• Provides administrative assistance to attorneys, legal secretaries, legal assistants and leadership by assisting in the completion of delegated tasks through collaboration with internal and external customers, steak holders and vendors.
• May perform one or more of the following:
  • Answers and professionally responds to phone calls/Chats/emails from clients, adverse counsel, claims, and vendors.
  • Accurately maintains case management database.
  • Types and transcribes documents accurately and timely, using good technical and grammatical skills.
  • Answers and handles calls promptly and accurately forwards communications or records messages.
  • Scans incoming mail timely and accurately into appropriate locations.
  • Processes incoming and outgoing mail timely and accurately.
  • Knowledge and familiarity of the legal process, as well as legal and medical terminology helpful.

Additional Details:

Competencies: Teamwork, Remote Location experience, Customer Focus, Quality, and Work Ethic