Nicole - VirtualOfficeTemps

Nicole

Username: nicolesutherland
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Member Since: June 20, 2010

Employment History:

Jones Networking
Arlington, VA
09/2010-Present

Vacations For U, LLC
Woodbridge, VA
Director of Operations
Contract Position
10/2010-12/2010

Reported to the President, this position was responsible for planning and implementing all aspects of the of travel. This individual also collaborates with Development Office colleagues to integrate deferred giving into direct mail, membership, and major gift programs.

Marketing & Education

Planed and implement a marketing program for deferred gifts, using the many channels of communication currently in place, and developing additional methods as appropriate. ▪ Established relationships with the professional advisor community on behalf of the association. ▪ Prepared presentations on planned giving for small group education purposes, as well as individual donors. ▪ Developed reports for committee and Council meetings.

Departmental Leadership & Inter-Departmental Collaboration

Played a leadership role through education and mentoring of development staff, helping to create a culture of collaboration, creativity, and accountability. ▪ Provided basic awareness and understanding of deferred gifts to other departments interfacing with the association. ▪ Worked closely with development colleagues and education, preservation, and collection departments to ensure the best match possible with donor interests and contributions. ▪ Ensured compliance with current laws and regulations, including the supervision of appropriate staff, and other relevant registrations processes. ▪ Served as a acting president periodically throughout the year. ▪ Other duties as assigned by the President

First Choice Staffing06/2009-09/2010
Senior Recruitment Specialist
(Director of Recruitment)
Alexandria, VA
Developed and execute recruiting plans▪ Network through industry contacts, association memberships, trade groups and employees▪ Administrative duties and recordkeeping▪ Hiring, training, and firing of staff ▪ Supervise 5 virtual recruiters
Develop and Execute Corporate Recruiting Plans
Worked with hiring managers on recruitment planning meetings▪ Created job descriptions▪ Lead the creation of a recruiting and interviewing plan for each open position▪ efficiently and effectively fill open positions▪ Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation▪ Developed a pool of qualified candidates in advance of need▪ Research and recommend new sources for active and passive candidate recruiting.▪ Built networks to find qualified passive candidates▪ Posted openings in newspaper advertisements, with professional organizations, and in other position appropriate venues▪ Utilized the Internet for recruitment.
Wrote, complete and detailed search assignments (client engagement documents), ensuring an understanding of job duties responsibilities and business requirement.▪ Developed and maintain strong working relationships with leaders, vendors, community organizations, and other team members to create a partnership that yields success, predictable results and credibility▪ Developed and maintain a network of contacts to help identify and source qualified leaders. Leverage online recruiting resources and in-house systems to identify and recruit the very best candidates▪ Created and foster relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity candidates ▪ Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements▪ Provided complete, accurate, and inspiring information to candidates about the company and position ▪ Prescreens candidates. Created and present prescreening questions to hiring managers for collaboration and approval▪ Manages and coordinates all communication with candidates▪ Interviews all candidates presented for detailed interviewing by hiring managers, and includes the use of face-to-face behavioral-based interviewing methodologies▪ Managed the scheduling and logistics of all interviews between candidates and hiring managers▪ Prepares candidates for interviewing with and specific hiring managers by providing detailed information on the company, our business strategy, department background, job descriptions, and expectation-setting ▪ Organized, leads and documents post-interview debrief/feedback and post-mortems with interview teams and candidates▪ Reviewed the hiring manager’s interview performance with each candidate and take appropriate action when warranted▪ Performed detailed reference checking and/or reference analysis on selected candidates and reviews results with hiring managers▪ Extended offers of employment to selected candidates under the direction of the hiring managers and within the guidelines of compensation policy▪ Managed the presentation, selection, offer, negotiation, closing, and administrative components involved in full lifecycle recruiting▪ Conducts follow-up calls and quality-improvement studies with hiring managers and new hires▪ Maintained accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if require▪. Initiated and maintains excellent working relations within the Human Resources organization▪ Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timeliness▪ Worked cooperatively with all members of the staffing team to develop and implement staffing plans and activities▪ Visits all hiring-manager departments to develop a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity▪ Participated in the development of ongoing creative and cost-effective sourcing strategies▪ Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate ▪ Stayed informed of trends and innovative recruiting techniques in order to be competitive in state-of-the-Art recruiting practices.

Turn of a Newleaf, Inc.
A Human Services Firm
Alexandria, VA

Program Director06/06 to 05/10

Administrative, operations, supervisory, and financial management experience in a non-profit setting
Volunteer and board relations, volunteer management • Proven track record in development, including planning and implementation as well as grant writing, annual campaigns, special events and, ideally, endowments • Leadership by example and influence • Passion for the mission and a track record of commitment • Finance/budgeting management • communicate effectively with various groups and backgrounds including employees, donors, teachers, site managers, and children.

Fundraising & Marketing

Developed and oversee budgets – organizational and programmatic • Maintained finances • Worked with Treasurer to determine expenses and income projections • Payroll and tax paperwork, in conjunction with accountant • Developed and implement fundraising strategy • Marketed organization in appropriate media outlets, including social networking, Webs site, etc. • Prepared grant proposals and reports • Foundation research and donor cultivation • Planned of fundraising events • Maintained relationship with Catalogue of Philanthropy and other funders • Build individual giving program (database, annual appeals, etc) ▪ Manage a case load of prospects and donors for a capital campaign. ▪ Expanded the scope and activity of support for curatorial work in order to strengthen the relevant program.▪ Participated in regular prospect reviews and strategy development sessions. ▪ Respond to donor and prospective donor inquiries, and reach out to targeted financial advisors on a regular basis to encourage charitable contributions. ▪ Prepared necessary materials for donors and prospect meetings with association leadership. ▪ Expanded the scope and activity of the existing recognition society (a planned giving group). ▪ Participated in donor and prospect events. ▪ Created compelling proposals, reports, and correspondence.

Organizational Development/Programmatic

Maintained the core principals of Project Create and oversee programs and basic operation of the organization. • Manage programming at partner sites, including site visits • Public face and spokesperson for organization • Oversee implementation of successful educational programs – ability to help teaching artists in both visual and performance art • Maintain and grow relationships with current partner organizations, including attend events, build contacts, support letters, etc. • Maintained current strategic partnerships • Program Evaluation - Develop and oversee implementation of programmatic & teacher evaluation

Administration

Final hiring of program interns, contractors, volunteers • Human resources functions develop and coordinate Corporate level Benefits (workers comp, payroll, leave, job descriptions, health, life, vision, dental insurance, 401k and 401b, leave, training, and recruiting) ▪ adherence to applicable state/federal laws governing the legal constitution of the organization ▪ maintenance of approved accounting practices • Maintenance of all hiring records, contracts, and memoranda of understandings (MOUs) • Background checks and employment verification • Insurance policies – renew and update as needed • Website – update and develop content

Diamond Healthcare
Washington, DC

Community Support Worker/ Case Worker 06/09 to 12/09
Outpatient Psychiatry
Washington Hospital Center Site

Assisted in completion of assigned consumers IRP▪ Effectively manage a caseload of 40 consumers ▪ Maintain at least 60% face to face contact ▪ Facilitates family meetings to discuss consumer related concerns ▪ Provided information to referral sources ▪ Participated in the on-call rotation, assessing consumers’ psychosocial needs ▪ Provided community support and case management services to severely and persistently mentally ill adults

Seraaj Family Homes, Inc.
A Human Services Firm
Washington, DC

Family Support Worker/ Case Worker08/08 to 06/09
Mental Health and Fragile

Teaching non-abusive child management skills which are appropriate to the age of the child ▪ Teaching basic parental skills ▪ Monitoring and supervising visitation ▪ Monitoring school attendance ▪ Assisting the family in improving housekeeping skills ▪ Assisting the clients in improving money management ▪ Assisting the clients in finding adequate housing ▪ Assign with grocery shopping ▪ Teaching and providing basic nutritional information ▪ Coordinate pertinent services appointments ▪ Providing necessary transportation ▪ Attend weekly meetings ▪ Daily progress reports and monthly reports ▪ Provide community services ▪ Teaching meal planning and preparation

B & B Youth Group Home (P/T)
A Human Services Firm
Hyattsville, MD

Supervisor Residential /8/07 to 11/07
Child Care Counselor

Prepare meals ▪ Made sure the house stays clean ▪ Make sure all rooms are clean ▪ Handed out medicine at the appreciate time ▪ Supervise all chores ▪ Maintained visitor log ▪ Maintained medicine log ▪ Recorded and maintain daily journal ▪ Assisted with homework ▪ Cleaned up kitchen ▪ Monitored phone usage ▪ On call▪ Sets all doctors appointments and takes residence ▪ Take them to and from court ▪ Communicated with all social workers ▪ Register residence for school and Other duties as requested by supervisor ▪ Review potential employees resumes ▪ Interviewed potential employees ▪ Hired and fired employees

Progressive Life Center, Inc.
A Human Services Firm
Landover, MD

Mid- Atlantic Administrative Support/3/07 to 08/08
Recruiting, Training & Licensing Liaison

Provided assistance to the RTL Director by performing administrative duties: emailing, faxing, and communicating with clients on the behalf of the RTL department ▪ Prepared data sheets that provide statistical information for departments ▪ Field inbound inquires and conduct client intake for Delaware, Philadelphia, Baltimore, Prince George County, Montgomery County and DC ▪ Responsible for retrieving all documents: 100% Compliance Report & New Homes Report, pipelines, alpha list, pre-service training evaluations, and any new licensees from each RTL Specialist ▪ Compile data and accurately complete expense reports of all monthly reports: expense vouchers, Foster Parent Referrals, Trainers fees and refreshments for training▪ Quarterly audits for Mid-Atlantic Region ▪ Travel to Baltimore weekly to perform an internal supervision/audit ▪ Assist in the pre-service training in Baltimore ▪ Fingerprint potential Foster Parents and sometimes PLC staff ▪ Act as supervisor in the absence of the director ▪ Assist with home studies ▪ Assist with administrative reviews ▪ Coordinate all training and meetings ▪ Meet with clients for interviews and receives documents ▪ on call for any activities with the RTL department ▪ Clinical Training

Department of Labor,
Washington DC, 20210
Employment Standard Administration (Office of Federal Contract Compliance Programs)

SECRETARY (OA)7/04 to 3/07
James Pierce, Supervisor 40 hours/week
Supervisor may contacted

Received visitors and telephone calls directed to the Functional Affirmative Action Plan Unit FAAP Unit ▪ received all incoming FAAP requests and correspondence ▪ controlled all documents for the FAAP unit ▪ Distributed all information and materials ▪ Maintaining folders of mailing address ▪ Maintained the Compliance Officer of the day phone list serve as one the contacts for the Director, Deputy Director and FAAP Director▪ Prepared routine responses and assigns new request to team members ▪ Entered documents onto the department’s electronic tracking system called SIMS ▪ Maintained computer control, logs and paper records and follows up on work in process to ensure time reply ▪ Schedules appointments and coordinates FAAP meetings, and teleconferences with team members ▪ Established, organize and maintain FAAP files and records including directives, agreements files and correspondence ▪ Made the necessary arrangements for the head and team member’s travel, reservations for hotel, grounds transportation, airline, meeting accommodations ▪ Made travel arrangements domestically and international ▪ Prepare travel authorization, reports, and vouchers ▪ Assisted the Division Secretary of Department of Labor, as required schedule interviews, ordered supplies, arrange small meetings ▪ Prepared spreadsheets, tables, charts and graphs for power point presentations ▪ Coordinated and prioritized my supervisor’s appointment calendar ▪ Effectively organized the work flow of the clerical processes in the office ▪ Communicate effectively with co-workers within a team environment.

Community Service 1996-2000
Department of Housing and Urban Development
Washington, DC

Provides project and portfolio management support to the customer ▪ Works on diverse problems requiring evaluation of identifiable factors ▪ Works independently with no instructions on routine tasks, and with general instruction on new tasks ▪ Executes gap analysis and alternatives analysis tasking ▪ Provided alternatives, solution, and /or strategies, considering client requirements and capabilities ▪ Maintained the execution of multiple projects of difficult to medium complexity ▪ Holds overall responsibility for customer satisfaction and schedule ▪ Supports creation of project-related documentation and artifacts. Identifies areas of concerns and recommends corrective actions. Generally, completes his/her duties and responsibilities on customer premise(s) and/or projects. Assisted with maintain contracts as high as 40 million dollars. Served as main point of contact.

Educational History:

Walden University12/2009
BS: Psychology ~ specializing in Graduate Studies

Ashford University08/2010-12/2011
MS: Psychology ~ Child and Family Therapy
MS: Social and Criminal Justice

Diploma, 2000
Woodrow Wilson Senior High School
Washington, DC

DC Link and Learn Technology Training Institute 1997-1998
Job readiness program

Virtual Office Skills & Equipment:

technologically savvy, computer literate and experienced in Microsoft Office Suite 2000-2008 (with strong skills in Excel, Word and Adobe) , Internet research, People Soft, Lotus, Mail Merge, HRIS, ADP, Paychex, Quicken and QuickBooks; Donor Perfect, Flash, Java, ACT, Oracle, Linux and Front Page
Eleven years of progressive administrative experience in both Government and private sector.
Six and a half years in Human Services including college credits.
Skilled in coordination of program functions; including but not limited to, supporting and communicating with senior managers, management of work load and projects and ensuring compliance and quality control.
Highly effective at efficiently serving customers and constituents regarding market activities.
Business development experience and high comfort level meeting with and presenting to executive staff
technologically savvy, computer literate and experienced in Microsoft Office Suite2000-2008 (with strong skills in Excel, Word and Adobe) , Internet research, People Soft, Lotus, Mail Merge, HRIS, ADP, Paychex, Quicken and QuickBooks; Donor Perfect, Flash, Java, ACT, Oracle and Front Page
 Overnight travel is not a problem
Experience in Fundraisers and Marketing
Demonstrated ability to lead teams in providing exemplary customer service;
 At least six years of supervisory experience with expertise in change management, employee motivation and the ability to introduce new trends and cross-training to affect a greatly enhanced experience for our members