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FEATURED PROJECT: Call Center Data Entry- Pharmacy

SALARY RANGE: $ l3.50 Starting

OPENINGS: Multiple

HOURS: F/T hours

JOB DUTIES:

Data Entry/CSR staff enter and process prescription service information into the Patient Services and Support database. In addition to their regular duties, they will also be expected to assist with other ad-hoc projects and cross train within the online call center environment.
  • Enter and process new and existing patient orders and services into database.
  • Obtain further information for incomplete documents.
  • Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are met.

Required Skills:

  • High School Diploma (or equivalent).
  • Some college preferred.
  • Experience working with databases (CRM preferable) or a tracking systems.
  • Computer literacy and good keyboarding skills.
  • Strong ability to multi-task and strong time management skills.
  • Ability to function in a high-volume, fast-paced environment.
  • Ability to manage relationships with patients and other contacts to ensure that all actions and follow-throughs are completed.
  • Maintain a professional demeanor by demonstrating our values in all communications and interactions with patients, caregivers, health care professionals, teammates, and others.
  • Dependable and strong work ethic.
  • Ability to accept and implement feedback and coaching.
  • Specific type of experience preferred:
    • Experience working in a health care/pharmaceutical industry environment.
    • Understanding of challenges associated with patients’ medical condition.
    • At least 2 years’ experience working with people in situations that are high-pressure and time-sensitive (either online, via telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting.

Top 2 highly preferred requirements:

  • Customer Service exposure (patient comes first attitude).
  • Computer skills

2-5 years of experience is required. May work flex shifts to total 40 hour work week.

Your application and online resume will be review immediately and we will contact you for initial interview.

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

Tell us about your relevant skills, certifications or licenses, languages spoken, etc. Share any additional information the hiring manager should consider.
Desired start date, availability for work (full-time, part-time, etc.)
Please share a link to your Virtual Assistant website.

Additional Immediate Hire Project Announcements: Just send us your VA website to apply! Setup Your Website Here

Job ID: VOT 546GA 

Location: Remote

Job Category:  Admin

Salary: $ 15.50

Free Training: Google Docs Course

How to Apply: VOT VA Website 

Weekly Hours: F/T P/T Flex

Career Experience: Mid

Additional Info: Partial Benefits

Recommended: Virtual Assistant Guide

 

DESCRIPTION:

Data Entry/CSR staff enter and process prescription service information into the Patient Services and Support database. In addition to their regular duties, they will also be expected to assist with other ad-hoc projects and cross train within the online call center environment.
  • Enter and process new and existing patient orders and services into database.
  • Obtain further information for incomplete documents.
  • Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are met.

Required Skills:

  • High School Diploma (or equivalent).
  • Some college preferred.
  • Experience working with databases (CRM preferable) or a tracking systems.
  • Computer literacy and good keyboarding skills.
  • Strong ability to multi-task and strong time management skills.
  • Ability to function in a high-volume, fast-paced environment.
  • Ability to manage relationships with patients and other contacts to ensure that all actions and follow-throughs are completed.
  • Maintain a professional demeanor by demonstrating our values in all communications and interactions with patients, caregivers, health care professionals, teammates, and others.
  • Dependable and strong work ethic.
  • Ability to accept and implement feedback and coaching.
  • Specific type of experience preferred:
    • Experience working in a health care/pharmaceutical industry environment.
    • Understanding of challenges associated with patients’ medical condition.
    • At least 2 years’ experience working with people in situations that are high-pressure and time-sensitive (either online, via telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and customer service skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional customer service setting.

Top 2 highly preferred requirements:

  • Customer Service exposure (patient comes first attitude).
  • Computer skills

2-5 years of experience is required. May work flex shifts to total 40 hour work week.

Your application and online resume will be review immediately and we will contact you for initial interview.

 

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

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