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FEATURED PROJECT: $17.00 Hourly Online Customer Service Representatives (Tech)

SALARY RANGE: $ 17.00

OPENINGS: Multiple

HOURS: Part time, and F/T hours

JOB DUTIES:

Online Customer Service Representatives (Tech)

Information Technology

Offsite, Home-Based

$12.95 an hour

25 Part Time positions NTE 30 Hours weekly

Everyone is hired as a temporary team member who has the opportunity to become a regular employee, based on performance and client need.

Part-Time Customer Service Representatives:

Are you outgoing and passionate about helping others? Do you want to have a meaningful career? Answer the call. Join our MISSION: Excellent Customer Service.

Customer Service Representatives, where you can make an impact by delivering vital healthcare information to callers with Medicare and other health plan questions. We provides paid, comprehensive online training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Specific Responsibilities Include:

Responding to numerous email, chat and phone inquiries

Using standard technology: telephones, e-mail and web browsers

Assisting callers in finishing online applications

Completing daily electronic call logs

Filling out time sheets

Adhering to privacy rules

Connecting callers with management as needed

Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service

Reporting problems through an easy online ticketing system

Responding to communication inquiries within set time parameters

Completing all assigned, ongoing training as necessary

Pay and Benefits:

Base Salary = $12.95/hour + the $4.41/hr for benefits

Core medical benefit package (Cigna HMO) – FREE for the employee (buy-up options available)

A variety of shifts that meet lifestyle and family goals and time zones

High School Graduate or GED equivalent

Ideal Candidates:

Have 6 months+ of customer service experience

Speak and read English clearly

Type a minimum of 20 WPM

Work effectively within deadlines from a home-based environment.

Have excellent interpersonal skills and like helping people

Easily organize simultaneous tasks

Job Type: Part-time

Salary: $12.95 /hour

Work environment:

Home-Based

Communication method(s) used:

Computer/Phone

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

We look forward to working with you