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FEATURED PROJECT: Remote – Customer Service Professionals

SALARY RANGE: $ DOE

OPENINGS: Multiple

HOURS: Part time, and F/T hours

JOB DUTIES:

JOB FUNCTION 

Professionally and courteously handle inbound customer service and outbound calls in compliance with client policies and producers.

DUTIES AND RESPONSIBILITIES:
• Professionally process outbound sales and/or customer service calls

• Respond to customer questions and resolve customer issues
• Record and verify accurate information on all calls
• Positively and respectfully communicate with customers
• Provide information and instructions about relevant products and services

QUALIFICATIONS:
• Customer service experience preferably in a call center/customer service environment

• Clear, professional, and positive verbal communication
• Possess the ability to work independently without supervision
• Possess basic computer skills
• Must successfully complete client certification training
• Meet background check requirements if applicable
• Must be willing to learn and improve in all skill areas

TECHNICAL AND OFFICE REQUIREMENTS:
• USB headset for certification training 

• Must have a basic, dedicated analog phone line
• Must have DSL or cable high speed internet; dial up/satellite internet is not acceptable with a minimum of 1.0 MB of bandwidth 
• Must have an updated PC with Windows 7 or Windows 10 Windows 8/8.1 not supported by some clients 
• Must have a quiet work space 
• Computer must pass high speed internet and analog phone line connectivity test
•  Must maintain financial obligations necessary to work – internet and phone bills paid

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

We look forward to working with you