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FEATURED PROJECT: Telecommute Help Desk Specialist, Journeyman

SALARY RANGE: $ DOE

OPENINGS: Multiple

HOURS: Part time, and F/T hours

JOB DUTIES:

We offer our clients value added expertise in the development and use of Information Technology to expand and improve their organization’s business processes.  Currently, we are searching for a Telecommute Helpdesk Specialist, Journeyman to join our team in a remote role.

What sets us apart?  Our people.  Without our Consultants we don’t have a Company.  Everyone matters.   We are a growing Kansas City based organization who takes great pride in providing our customers with exceptionally personalized and unique services.  We are equally proud of our culture and the opportunities we provide for our team members. Because of our diversity, we are looking for smart, dynamic and intuitive people to join our growing team. 

RESPONSIBILITIES

Responds to requests via ticketing system and diagnoses problems in various ways such as observation, discussion with users, recreation of issue or research.

Ensures a timely process to address issues and clearly documents resolutions.

Serves as a focal point for customer concerns and will need to demonstrate strong communication skills.

Manage assignments that may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Operates with appreciable latitude in developing methodology and presenting solutions to problems.

Contributes to deliverables and performance metrics where applicable.

QUALIFICATIONS

1 year experience, knowledge in software / hardware setup, basic hardware repairs, imaging and software installation required. 

Multi-tasker who is detail oriented with solid technical skills. 

Associate Degree preferred

When interviewed, to be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications.  Applications that are incomplete or are submitted for “any” position will not be considered.  Applications are good for 90 days.  If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.

In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every remote and traditional location in which our company has facilities.

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

We look forward to working with you