FEATURED PROJECT: Data Entry / Customer Service Reps $14 Hourly
SALARY RANGE: $ 14
OPENINGS: 6 Positions
HOURS: Part time, and F/T hours
This is a great opportunity for someone with previous customer service experience to join a stable and growing organization. There is plenty of room for internal growth and mobility, within a close-knit team environment.
The Data Entry / Customer Service Reps are responsible for answering current and prospective member inquiries through phone (Online), email, and online chat communication. You are responsible for maintaining a high degree of professionalism and positive attitude while assisting each inquiry.
Job Duties of Data Entry / Customer Service Rep:
- Answer all incoming telephone calls and email inquiries.
- Provide outstanding customer service to customers calling in with questions
- Utilize databases simultaneously to review and resolve inquiries related to the applicable service.
- Clearly document all customer conversations in call tracking system.
- Coordinate responses with the appropriate personnel if customer requires an escalated level of support.
- Contact entities as related to incoming calls and emails for follow up and resolution, as appropriate.
- Process incoming mail and faxes, as needed.
- Willingness to learn and commit to company-specific philosophies and principles.
Job Qualifications of Data Entry / Customer Service Rep:
- College coursework required (Associate’s or similar); completed strongly preferred
- Previous customer service experience
- Experience in a high call volume environment strongly preferred
- Excellent written and verbal communication skills
- Tech-savvy and quick learner
- Ability to demonstrate leadership potential and work autonomously
DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review
Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!