FEATURED PROJECT: $17.00 Hourly Online Customer Service Representatives (Tech)
SALARY RANGE: $ 17.00
HOURS: Part time, and F/T hours
Online Customer Service Representatives (Tech)
$12.95 an hour
25 Part Time positions NTE 30 Hours weekly
Everyone is hired as a temporary team member who has the opportunity to become a regular employee, based on performance and client need.
Part-Time Customer Service Representatives:
Are you outgoing and passionate about helping others? Do you want to have a meaningful career? Answer the call. Join our MISSION: Excellent Customer Service.
Customer Service Representatives, where you can make an impact by delivering vital healthcare information to callers with Medicare and other health plan questions. We provides paid, comprehensive online training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Specific Responsibilities Include:
Responding to numerous email, chat and phone inquiries
Using standard technology: telephones, e-mail and web browsers
Assisting callers in finishing online applications
Completing daily electronic call logs
Filling out time sheets
Adhering to privacy rules
Connecting callers with management as needed
Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service
Reporting problems through an easy online ticketing system
Responding to communication inquiries within set time parameters
Completing all assigned, ongoing training as necessary
Pay and Benefits:
Base Salary = $12.95/hour + the $4.41/hr for benefits
Core medical benefit package (Cigna HMO) – FREE for the employee (buy-up options available)
A variety of shifts that meet lifestyle and family goals and time zones
High School Graduate or GED equivalent
Have 6 months+ of customer service experience
Speak and read English clearly
Type a minimum of 20 WPM
Work effectively within deadlines from a home-based environment.
Have excellent interpersonal skills and like helping people
Easily organize simultaneous tasks
Job Type: Part-time
Salary: $12.95 /hour
Communication method(s) used:
DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review
Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!