The Operations Specialists (remote) perform administrative tasks such as processing inbound and outbound electronic mailings, running reports, and sorting data driven copies. The Operations Specialists will work on a wide variety of projects as dictated by the needs and requests of clients. The ideal candidate will have an entrepreneurial, “roll up your sleeves” spirit that realizes value in all tasks, large and small, likes to learn by doing, and desires continuous improvement and innovation.

Required Skills: Organization; attention to detail; ability to manage multiple tasks and multiple deadlines; problem solving; ability to think outside the box; excellent interpersonal skills

Responsibilities

Handle internal and external communications.

Coordinate with internal departments for fulfillment of mailings for all calling programs View.

eMail fliers for Live Patient Programs (LPOPS)

Associate shipments for programs and special events based on program/special event needs

Keep up to date tracker for shipments for programs and special events

Update Remedyforce for all equipment requests & run reports when needed

Problem solve to ensure equipment evenly used among special events planned during same timeframe

Email correspondence with team members for accurate information needed for special events/programs

Provide a high level of customer service to both internal and external clients

Interact with other internal and external team members to solve problems and meet deadlines

Focus on tasks until completion and follow multi-step plans without guidance

Other duties as assigned

Essential Job Functions:

Must independently manage deadlines and stay focused with minimal day-to-day supervision

Must learn and adapt in a fast-paced, highly interactive, dispursed environment

Must prioritize projects and work under tight deadlines

Must think creatively

Must exhibit strong organizational and project management skills

Education/Experience: HS Diploma/AA degree, 2 to 3 year’s related experience and/or training; or equivalent combination of education and experience preferred.