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FEATURED PROJECT: Remote Chat-Email CSR $14.00 hr 

SALARY RANGE: $ 14.00 hr and up

OPENINGS: Multiple

HOURS: F/T hours / Flex

JOB DUTIES:

We all appreciate superior customer service. Help us provide it to others. When you join our chat sales and customer service team.

Candidates should have the following:
• Previous CSR experience (a minimum of 1 year) Familiarity with chat and enterprise email.
• Proven success with email and chat channels.
• Previous experience in remote, work-from-home team.
• Strong Excel, PowerPoint, and general application aptitude skills.
• Strong communication skills and proven ability to work with multiple clients in an effective manner.

What You’ll Need to Succeed:

• Amazing customer service and insights
• Ability to accept chat questions, apply empathetic customer service support principles, and interpret sales cues to convert chats into sales opportunities
• Manage prospect and customer chat queues, provide recommendations and convert chats into live calls in order to upsell appropriate additional product and service upgrades
• Typing 40 wpm
• Experience using Microsoft Office products
• Working knowledge of PC-based internet
• Experience in a sales environment is preferred (retail, hospitality, restaurants, etc.)
• Ability to communicate effectively via chat with correct grammar and spelling
• High school diploma or equivalent

As an Inbound Sales / Telesales / Customer Service Representative, you will:

• Handle and respond to constant inbound chats
• Upsell products and services based on customer needs
• Maintain and promote a positive attitude while meeting productivity goals
• Demonstrate the ability to create, add, edit and troubleshoot within the client system

Competitive base hourly wage plus GENEROUS bonus structure – successful associates on this program earn some of the highest compensation in the sphere. Comprehensive benefits package.

Proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

Tell us about your relevant skills, certifications or licenses, languages spoken, etc. Share any additional information the hiring manager should consider.
Desired start date, availability for work (full-time, part-time, etc.)

 

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