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FEATURED PROJECT: Sales-Customer Service

SALARY RANGE: $ 12.50 plus commission

OPENINGS: Multiple

HOURS: Part time, and F/T hours

JOB DUTIES:

Hey! Hola! Hello!
We are looking for an awesome human to help us educate new users and convert those who get great value from our company into long term customers. This is a remote role based in North America.
 
We are looking for someone who has an educational and consultative sales style, as client’s business processes are sometimes years (or decades) behind our current capabilities.
 
This is an awesome role for someone with a few years of inside sales &/or customer success experience who is ready to take the next step.
 
You will get exposure across the many aspects of a fast growing company: product, marketing, engineering, operations & especially support & sales. Read on for more! 
 
We have the best product in the market, customers from over 55 countries, and are well funded by some excellent investors. We’re beginning to grow like crazy, so we need talented Customer Success Supervisors to join our team to ensure that our new users get the most out of our services.
 
REQUIREMENTS
Our Sales & Success Team: 
  • Deliver awesome, personal & useful support to our customers, helping them resolve issues and use online products to create the best documents possible.
  • Work with our team to make sure that our customers’ voices are being heard in every business decision we make. 
  • Sweat the little details with our customers – but are also comfortable looking at the big picture and understanding our business as a whole. 
  • Contact trial users to understand their current proposal process and business needs, pain points, and implementation timeline.
  • Educate customers on product functionality through conversations, demos, and web-presentations.
  • Hit monthly, quarterly, and annual sales quotas.
  • Hit expected activity metrics.
  • Develop and maintain your sales pipeline by ensuring all activities are logged and followed up in Hubspot. 
You’ll be great for this role, if you: 
  • Have 2+ years of sales or success experience. 
  • Are comfortable selling while maintaining a helpful & educational demeanour. We are not aggressive in our sales process, but we still firmly believe in selling to prospects. 
  • Excellent organizational, time-management and prioritization skills.
  • Strong Business acumen and curiosity about the prospect’s business.
  • Enjoy working in a small team in an ever changing environment. 
  • Can talk like a human, even when things get technical. We expect excellent English writing and speaking skills. 
  • You are very comfortable on customer calls, video conferences and webinars – as well as on email and chat. 
  • Are excited to grow a startup into a successful business – and are eager to learn many new skills along the way. 
BONUS POINTS: 
(Not essential – but cooooooool)
  • Experience with HTML, CSS or WordPress
  • Fluency in languages other than English – especially Spanish

We heartily support workplace diversity and does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, sexual orientation, marital status, physical or mental disability. 

JOB REQUIREMENTS:

DO NOT CALL, Resume Portfolio / VA Websites will be reviewed online and applicants will be contacted directly. Must have VOT resume profile and website available for review

TO APPLY:

Submit the form below. Provide your email address and link to your VA website. Company will contact you through VOT or contact information on profile to arrange your telephone interview. Interviews are being scheduled now – apply now!

Tell us about your relevant skills, certifications or licenses, languages spoken, etc. Share any additional information the hiring manager should consider.
Desired start date, availability for work (full-time, part-time, etc.)

 

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